Terms and Conditions

Cancellation:

I expect that if you need to cancel or reschedule an appointment that you advise me by phone call as soon as you are aware of the change. If you cancel an appointment with less than 24 hours notice, then half of the planned appointment time will be charged.

Fees Initial consultation:

An initial consultation (up to 75 minutes) at your home/school is billed at $300 per session incl. GST, travel may be addtional.

Zoom appointments are also offerd at $200 per session (up to 50 minutes) incl. GST.

If you live outside of the Auckland area, the initial consultation may take place via video call. Direct Services (following initial consultation): Direct services will be billed at $200 per session (up to 50 minutes) incl. GST, in 15-minute increments of an hour and generally include assessment, running the treatment plan, meetings with other professionals, and phone consultations.

The assessment of severe challenging behaviour, or Educational Assessment can be up to a maximum of $1800, if there is a large team involved (e.g., support workers), and if behaviour occurs across different settings. The overall cost of ongoing intervention is difficult to estimate, because it depends on your availability, the goals you have for your child, and your child’s individual progress.

Indirect services will be billed at $200 per session (up to 50 minutes) incl. GST, in 15 minute increments, and include: a) Written documentation – Completing the child’s behaviour plan, training materials, writing or modifying behaviour plans or teaching programs. The completion of brief letters or forms for the child is not billed. b) Phone/email consultation – Emails or phone calls requiring more detailed consultation for example: strategies to manage the child’s behaviour, specific modifications to teaching programs.

- Please note travel costs may be applicable.

Any additional resources required for the purposes of assessment or intervention will be billed or provided by you.

Supervision:

Superivsion can be offered to Psychologists or Health Professionals, the fee is $200 per session (up to 50 minutes) incl. GST, superivsion sessions can be either in-person or via zoom - please note travle costs may be applicable. 

Travel time:

Travel within general Auckland areas will be billed at the hourly rate less the first 30 minutes. The cost for travel outside of this area will be discussed with you, but generally will be an additional mileage charge plus hourly rate.

Payment:

Payment is due within 3 days after the session. Payments must be made by bank deposit or credit card. If you wish to use other sources of funding, any paperwork must be completed at the start of services.

I will make every effort to ensure that services are provided within the limits of your funding. However, if agreed services fall outside these limits, the difference will be billed directly to you. I am happy to speak with insurers or funding providers on your behalf, if you are not sure of the funding criteria.

Late payment:

Unpaid invoices beyond the due date will be charged interest at 2.5% per month. When an invoice is outstanding, I may suspend further services until payment is made, unless there have been specific payment arrangements.

Invoices which are outstanding for 90 days or longer will be forwarded along with necessary client information to an agency for collection.

Collection of Information and Limits of Confidentiality:

The law protects the privacy of information that I collect about you or your child. According to Health Regulations 1996, I must keep the information I collect for 10 years. As per my ethical code, information gathered by me will be kept confidential and not released to anyone without your consent. Information regarding you or your child will kept securely in a locked office cabinet. In some cases, your child’s daily progress data will be stored securely on-site (e.g., at school).

However, there are some situations in which I could be obligated to take actions in order to protect you, your child, or others. This could occur if there was high probability of physical harm to you, your child, other individuals, or society. This may require that some information about you or your child be revealed, but only to persons who require it to ensure the safety, and care of those people affected. If such a situation arises, every effort will be made to fully discuss this matter before taking any action, and disclosure will be limited to what is necessary. Your child may benefit from services provided from a number of health providers (e.g., Speech Language Therapy, Social Worker). We may need to share information between each other in order to provide consistent and effective services. I will inform you when this needs to occur and what information will be discussed. These other professionals are obligated to adhere to the rules of confidentiality as mandated by the Health and Disability Commissioner Act (1994) and their professional ethical requirements.

When I provide services for your child via another agency, I am generally required to communicate with that agency about my services and your child’s progress (e.g., Social Worker, other psychologists).

Termination of services: You have the right to withdraw consent at any time.